Top 20 Walmart Interview Question And Answers

Preparing for a Walmart interview involves crafting creative and thoughtful responses while anticipating a meaningful interview. Here are the 20 question that you can expect during a Walmart interview:

Tell us about yourself.

Give a brief introduction about your experience and skills.

“I have an experience of 5 years in the retail industry. I have developed many skills including problem solving and customer service”.

Why choose Walmart?

This question is to determine whether your values and goals align with theirs.

“I want to work at Walmart because I admire your enthusiasm towards customer service and your commitment to the community”.

How do you provide excellent customer service?

Walmart values the employees who offer excellent customer service to meet their standards.

“I provide excellent customer service by listening to a customer’s needs and catering to them as per their satisfaction.”

How do you handle difficult customers?

Some customers may be challenging to deal with and this question is meant to assess your solution providing skills.

“I handle difficult customers by listening to them attentively and giving them the best possible solutions to enhance their experience”.

What would you say are your strengths and weaknesses?

This question needs to be answered with honesty and will assess your self awareness.

“I would say my greatest strength is effective communication and problem solving. Whereas, my weakness is taking on too many tasks at once however I am actively working on it by improving my time management and task prioritisation”.

How do you work in a team?

Teamwork is a crucial element while working in retail and this questions meant to asses your role in a team.

“I work in a team by providing support at any time during different tasks and collaborate with my team through effective communication”.

How do you approach task prioritization during busy shifts?

This question is meant to evaluate your time management and task prioritisation.

“I prioritise tasks according to their urgency and the time that is taken to tend to them. By this approach, I manage to save time effectively while completing my tasks”.

How do you work in pressure?

Highlight your approach towards pressure and stress during a shift.

“I keep a calm and professional approach to pressured environments. Pressure keeps me motivated to accomplish tasks within a certain time”.

Why should we hire you?

Emphasise on your work ethic and what skills you offer them to align with their goals.

“I bring a very professional and effective work ethic such as open communication with customers and tending to their needs. I also happen to be an extremely positive team member to increase morale”.

Are you aware of Walmart’s values and culture?

This shows your interest towards their monthly or yearly goals along with their values.

“I am aware of Walmart’s respect for individuals, customer satisfaction and how they provide almost all products for the community”.

Have you ever had to adapt to new roles suddenly?

Adaptability is almost necessary to retail roles because of fast changing markets and products.

“Yes! In my previous roles, I was given the task to track delayed shipments. I made sure to keep the customers informed and provide them with alternative solutions till then”.

How do you manage to stay motivated during repetitive tasks?

Your motivation and dedication to repetitive tasks is evaluated in this question and must be answered accordingly.

“I stay motivated during repetitive tasks by receiving this as an opportunity to perfect my skills and do what I am best at”.

Have you ever gotten into a disagreement with a team member?

This question evaluates your problem and conflict resolving skills to keep a peaceful work environment.

“I got into a disagreement with a fellow member. However, I managed to keep a calm approach listened to both our perspective and follow a solution where both had to compromise”.

How do you describe your flexibility?

This questions is to assess the work hours that you can provide them.

“I can work for 7 hours in the evening and about 5 hours on a weekend. Additionally, I am also available for overtime when needed”.

Where do you see yourself in 5 years?

Highlight your future ambitions and how Walmart would play a role in them.

“I see myself further as a Head in the retail department and by working at Walmart, I would be able to gather an experience and work environment that would make it possible”.

How do ensure the accuracy of your work?

Emphasise your approach to ensure accuracy and efficiency of your work.

“I double check my work and make sure to ask for regular updates from my supervisors along with feedbacks”.

What would you do if a coworker violated company policies?

This question evaluates your honesty and seriousness towards their rules and regulations.

“If a colleague violated rule and regulations, I would politely confront them privately first. If the violation persists I would inform a supervisor”.

Have you ever handled payments?

Payments and transactions are the core pillar in a retail store, hence it is important to be aware of both these skills.

“Yes! I have handled payments and transactions in my previous roles. I am well aware of the way these matters are carried”.

How do you ensure the customers follow rules and regulations?

While it is important that employees follow all the rules laid out, it also their responsibility to imply rules on the employees laid out by Walmart.

“I would politely communicate with the customers and make them aware of any rules and regulations to keep the environment of the store disciplined”.

Do you have any questions for us?

Make sure to ask questions that reflect your interest in the company and and the role.

“I would like to know your expectations from me and also when should i expect a follow up call or email after this interview?”

Hopefully these questions help you during your Walmart interview if you are a job seeker or an employer. We hope to see you successful in your upcoming endeavour at Walmart!

Interview Forge Team

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