Top 20 Driver Interview Question And Answers

There are many variations in being a driver such as a chauffeur, delivery driver, truck driver etc,. However, all these roles require some common qualities such as navigation, route safety, communication and motivation. Here are 20 questions to help you ace a driver interview.

Why do you want to work as a driver?

Address your motivation and passion for the roads and customer service.

“I want to work as a driver because I enjoy being on the road and have always been passionate about customer service. Moreover, I have an extended experience and qualities which perfectly align with this role”.

What steps do you take to ensure safety while driving?

This question is used to evaluate your ability to adhere to safety protocols.

“I make sure to follow all safety rules such as wearing a seatbelt, checking all the brakes, driving within the speed limit and take safe routes”.

What do you do if your vehicle breaks down during your shift?

Address your strategies and through checking of the vehicle before taking off.

“I usually check all the maintenance of the car to avoid any such incidents however, if such a situation occurs I would safely pull over, turn on the hazard lights and inform my dispatcher of the issue”.

How do you deal with a difficult passenger?

Tell them about empathy, attention and concern for customer issues.

“I deal with a difficult passenger by staying calm and asking them their issue. I assess the issue and try to co operate with the passenger professionally”.

How do you ensure timely pickups and deliveries?

Highlight your concern and serious attitude for punctuality and planning for deliveries or pickup.

“I ensure timely pickups and deliveries by choosing time efficient and moderate traffic routes. Additionally, i take into consideration the weather or any unexpected hazards and stay prepared beforehand”.

How do you maintain focus during long hours of driving?

This question is used to gauge your ability to be motivated and focused during long hours on the road.

“I keep myself motivated by reminding myself of my passion of customer service and take necessary breaks from the road when I have to drive for consecutive days or hours. Additionally, i listen to music or audiobooks”.

How do you ensure vehicle maintenance before your shift?

Address your strategy to check your vehicle and its components before setting out on the road.

“I check all the necessary factors such as brakes, gas tank, tire pressure and locks before i hit the road to ensure a safe and smooth journey. Moreover, I clean the vehicle inside out to have a comforting journey.”

How do you deal with a situation where you are running late for a delivery or pickup?

This question is to asses your ability to manage time and what strategy you have if you fail;,

“I would make sure to contact the customer and dispatcher and inform them both the reason of the delay and what time they should expect me to arrive”.

How do you drive during a bad weather?

Highlight how your safety and the passenger or packages safety is your priority and you would manage driving in different conditions.

“I would make sure to drive safely and carefully to keep my passenger/delivery packages safe. I use headlights, indicators or foglights depending on the weather conditions”.

Have you ever gotten into a car accident?

Recall a time you got into an accident and how you overcame the situation.

“I got into an accident once in the starting of my driver role while taking a u turn. Although it was not a major one I learnt from that experience to drive slowly and attentively”.

How do you manage stress during heavy traffic?

Managing stress during heavy traffic is a very important task for all drivers to ensure their safety and avoiding rash decisions.

“I remind myself that the key to dealing with traffic is patience. I manage a safe distance from other vehicles and listen to music to stay calm”.

How do you manage deliveries with tight deadlines?

Highlight your attention to detail and time management when you are ,et with tight deadlines.

“I check all the deliveries and choose a route that is the safest, shortest and smoothest to ensure timely deliveries for all packages”.

Are you aware of the local traffic rules and regulations?

Emphasise your knowledge about local traffic rules and protocols and how you implement them.

“I am well aware of the rules and protocols laid out by the local traffic police such as the speed limit, seatbelt fastening and parking regulations”.

Have you ever went an extra mile for a passenger as a driver?

This question is to assess your empathy and compassion for passengers.

“In my previous role, one of my passengers had to extend their trip due to some personal issue but they did not have the fare for it. I understood their problem as there as no functioning atm around and I told them it was fine”.

How do you maintain your vehicle?

Highlight your knowledge about vehicle maintenance.

“I regularly conduct a through checkup of all the components such as tires, gas tank or brakes. I also make sure to get my weekly servicing done from workshops”.

How do you encounter unfamiliar locations?

This question is to assess your judgment and decision making.

“If i encounter an unfamiliar location that I deem unsafe I would not proceed with the delivery or trip. I would inform my dispatcher immediately of the situation”.

How do you handle criticism and feedback?

Highlight your ability to handle criticism from passengers and dispatchers.

“I take criticism professionally and treat it as an opportunity to look back at any errors that i have done and try to rectify them”.

Why should we hire you?

This question is to assess your skills and how you stand out.

“You should hire me because I posses an ideal skillset when it comes to navigating, driving and safety. Moreover, i have a vast experience as a driver that fits well within role requirements.”

Do you have any questions for us?

Ask them thoughtful questions about how working for them would benefit you.

“Yes! I would love to ask how do you guarantee any career growth working for you?”

We hope that this questionnaire was helpful in covering the technical and general aspects for a driver interview. Make sure to stay calm and be positive to ensure a thoughtful conversation with an interviewer.